Parcels up to 2kg will be sent via Royal Mail 2nd Class
Parcels 2kg and up will be sent via Parcelforce 48Hour, this is fully trackable and you will have a tracking number available once your parcel have been collected.
We do not class anything loss with Royal Mail until after 14 working days then we will contact them for an investigation.
All parcels sent via Parcelforce will only be classed as lost if the tracking hasn't updated for at least 72 hours, we will then contact them for an investigation.
If you think your parcel may be lost please contact me via the contact for in the contact us section, when doing this please add your order number, full name and what you have bought.
We provide gorgeous gifts and wax melts for all occasions including weddings
- Credit / Debit Cards